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Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- - Processing time will be vary by the products. (usually takes about 1-2 business days)
- - We currently use USPS for shipping & Delivery but we're planning to have more delivery system later on.
- - First Class method usually takes about 2-5 business days. (only for products weight below .13oz)
- - Priority shipping method usually takes about 2-3 business days.
- - Express shipping method usually takes about 1-2 business days.
- - We ship worldwide to any country served by Paypal.
- - All International orders shipping time vary by destination.
- - We're shipping out from USA with correct tracking number.
- Privacy & Security
- - We do not, and will not sell, or share in any way, any information to any outside parties.
- - We collect information from the customer(s) to process their order(s).
- - We only use this information to inform the customer(s) about relevant issues regarding their account.
- - We collect information that is relevant to processing orders and other topics related to this.
- - Information that we collect includes name, shipping address, billing address, telephone numbers, e-mail address, and credit/debit card information for your payment.
- - KarcherCenterSTS.com is under secured by an dedicated SSL Certificate.
- Returns & Replacements
- - All used electronics, books, and dvds are not refundable.
- - All used wigs, weaves, inner wears like leggings, shorts, and tights are not refundable due to health related issue.
- - We check our products are in brand new condition or working properly many times before we sell online.
- - Only defective product returns within 7-14 days are exchangeble.
- - There will be 20% restocking fee on those returns after 14 days so please consider to buy carefully.
- Ordering
- - When ordering, customers can use four major credit card companies cards whether its debit or credit.
- - If you have a paypal account, it's easy and simple to make a transaction.
- - After placing an order, if you would like to cancel or change, please give us a call immediately.
- - After recieving your order, we can give you a notice through by the phone or e-mail if we don't have the product in stock
- Payment, Pricing & Promotions
- - We use Paypal express checkout method.
- - We also use payflow debit or creditcard system which is provided by Paypal.
- - With our payflow system, customers can process their check out without leaving our site
- - We provide various special types of promotions to our customers on a seasonal basis.
- - Our special offers can be discontinued in any case if theres an issue or error in our webserver.
- Viewing Orders
- - Orders can be viewed in your account information.
- - All order histories can be viewed and requested.
- - View, edit, and check order status can be also found in your account information page.
- Updating Account Information
- - We have to let you know before we make any changes on the website server in order to ask you permissions to update account informations.
- - We will not make any changes on account information if we did not send you any notice
